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You may find a reputable Information Technology company with less expensive systems, but you won't find one with the after sales care and service that ECCW is famous for:

  • Systems built to customer specifications: You set the operating parameters and ECCW designs, builds and configures the computer. From home/office systems and small to medium networks to family entertainment designs and top of the line gaming systems, as well as large scale relational data base systems with multi-processors, ECCW does it all!

  • One year parts and labor warranty:Even under normal conditions, a component may fail. This is less of a concern with systems built by ECCW because our computer component failure rate is less than one perent the rate of the large computer builders. In the event that something does break (under normal operating conditions and not through abuse, neglect, or attempting to repair the system), ECCW stands behind our product. We will repair or replace the component with in 24hr*.

  • On-phone support with a real humanoid:When questions arise over the operation of an ECCW built system, our customers avoid the number roulette maze that many large computer companies employ. As an ECCW customer you will get quick, courteous and reliable service.  

  • Service Contracts Available: For businesses without an "in-house" system manager, ECCW does the next best thing - a computer/system technician actively supports the business with a monthly service visit and provides "on-call" support in the event that your system or network encounters problems. This approach ensures that all computers and peripherals are operating at peak efficiency and a "rapid response" asset is available should problems arise.

* Replacement of defective hardware with-in 24hr excluding holidays and weekends under most conditions
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